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Shipping & Returns Policy

At Woven Health, we take great care in ensuring that every product you receive meets the highest standards of safety, quality, and efficacy. Each order is prepared and shipped with precision to preserve the integrity of our formulations and to deliver a seamless experience from our shelves to your door.

​Order Processing & Shipping

  • Same-Day Shipping: Orders placed before 1:00 PM CST (Monday–Friday) are processed and shipped the same day, excluding holidays.

  • Orders placed after 1:00 PM CST or on weekends/holidays will ship on the next business day.

  • Shipping Methods: All orders are shipped via trusted carriers (UPS, FedEx, or USPS). Standard delivery typically arrives within 3–5 business days of shipment, depending on your location.

  • Tracking: A tracking link will be emailed once your order leaves our facility.

  • Accuracy: Please review your shipping address carefully before submitting your order. We cannot replace or refund items lost or delayed due to incorrect address information.
     

Returns & Refunds

Because our supplements are ingestible and designed for human consumption, we cannot accept returns once a product has left our facility.

  • All sales are final. This policy ensures that every product you receive is fresh, sealed, and uncompromised.

  • If your order arrives damaged, defective, or incorrect, please contact our support team within 7 days of delivery at [insert email]. We will promptly review your case and work toward an appropriate resolution, which may include a replacement or store credit.

  • For quality assurance, we may request photos or other details to document the issue.
     

Order Modifications & Cancellations

If you need to change or cancel an order, please email us immediately at info@wovenmd.com

  • We can modify or cancel orders only before 1:00 PM CST on the day the order is placed.

  • Once an order has been processed or shipped, it cannot be altered or canceled.
     

Shipping Delays & Delivery

We do our best to ship all orders on schedule, but occasional delays may occur due to carrier issues, weather conditions, or supply chain disruptions.

  • Woven Health is not responsible for delays once a package is in the carrier’s possession.

  • If your tracking number shows “delivered” but you have not received your package, please contact the carrier directly to open a delivery inquiry.
     

International Shipping

At this time, Woven Health does not ship internationally. 

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Product Integrity

All Woven Health supplements are formulated and manufactured in facilities that follow Good Manufacturing Practices (GMP) and undergo rigorous quality testing. Once shipped, products should be stored in a cool, dry place to maintain efficacy. We cannot be responsible for product degradation due to improper storage after delivery.

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Terms of Sale

By completing a purchase, you agree to the following:

  • You are at least 18 years old or have parental consent to make this purchase.

  • You acknowledge that all products are for personal use only and not for resale.

  • You understand that results may vary based on individual health factors, and our products are not intended to diagnose, treat, cure, or prevent any disease.

  • You consent to our use of the information you provide in accordance with our Privacy Policy and Terms of Service.
     

Questions or Support

We’re here to help. For order questions, product concerns, or general inquiries, please reach out to:
info@wovenmd.com
 

Every order is an act of trust. We appreciate the opportunity to support your health and longevity journey with products you can rely on.

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